Support
Welcome to Ekalavyas' Customer Support Center
We're here to assist you with all your questions, concerns, and feedback. At Ekalavyas, we believe that transparency and prompt support are integral to our mission of providing premier basketball content. Please use the following resources to get the help you need.
For all needs, just write to us at gopal@ekalavyas.com
Frequently Asked Questions (FAQs)
Before reaching out, check out our FAQs section. You may find the information you need here, saving you time and effort.
Support Categories
Subscription Support: Do you have questions about your subscription, billing issues, or difficulty accessing content? Reach out to our Subscription Support team. Please include your username and any relevant information when you contact us.
Technical Support: If you're experiencing technical issues with our site, please reach out to our Technical Support team. Include a detailed description of the issue, screenshots if possible, and your device type (e.g., iOS, Android, Windows, etc.) when contacting us.
Content Questions: If you have queries about our content, or you'd like to provide feedback or suggestions, get in touch with our Content Team. We're always eager to hear from our readers and improve our offerings.
Response Time
Our customer support team endeavors to respond to all inquiries within 24-48 hours. Please note that our operating hours are 9:00 AM - 5:00 PM IST, Monday through Friday.
Community Guidelines
Please read and abide by our Community Guidelines when interacting with Ekalavyas and other readers. We're committed to maintaining a respectful and engaging community for all basketball lovers.
Connect with Us
Stay in the loop with Ekalavyas' latest news, articles, and events. Follow us on our social media platforms: Twitter, Instagram, and Facebook.
We appreciate your support for Ekalavyas, and we're here to ensure your experience with us is as seamless and enjoyable as possible. Your passion for basketball drives us to deliver quality content every day.
Thank you for being a part of our community!
Best regards,
The Ekalavyas Team