At Ekalavyas Consultancy Private Limited, we strive to ensure a seamless and satisfactory experience for our customers when it comes to the delivery of our products and services. Please review the following shipping and delivery policy:
1. Delivery Methods:
- Our products and services are primarily delivered digitally through our online platform.
- Upon successful subscription or purchase, clients will receive access to our digital content via email or through their account on our website.
2. Delivery Timeframes:
- Digital content access will be provided immediately upon completion of the subscription or purchase process.
- For customized consultancy services, delivery timeframes will be communicated to clients during the consultation process and agreed upon mutually.
3. Shipping Charges:
- Since our services are predominantly digital, we do not charge shipping fees.
- Any additional charges related to delivery (if applicable) will be communicated to clients prior to purchase.
4. Delivery Address:
- Clients are responsible for providing accurate and complete delivery information at the time of purchase.
- Ekalavyas Consultancy Private Limited shall not be liable for any delays or non-delivery due to incorrect or incomplete address details provided by the client.
5. Delivery Confirmation:
- For digital content, clients will receive confirmation of access via email or through their account on our website.
- For customized consultancy services, clients will receive confirmation and relevant delivery details via email or other agreed-upon communication channels.
6. International Deliveries:
- Our digital services are accessible globally, and there are no restrictions on international deliveries.
- However, clients are responsible for any additional taxes or customs duties imposed by their respective countries.
7. Delivery Issues:
- In the rare event of delivery issues or delays beyond our control, we will make every effort to rectify the situation promptly.
- Clients experiencing any delivery-related problems are encouraged to contact our customer service team for assistance.
8. Contact Information:
- For inquiries or assistance regarding shipping and delivery, please contact our customer service team at info@ekalavyas.com.
- Our customer service representatives are available between 9am to 5pm to address any concerns or queries.
Ekalavyas Consultancy Private Limited reserves the right to modify this shipping and delivery policy at any time without prior notice. Any changes to the policy will be communicated to clients via email or through our website. By using our services, you agree to abide by the terms outlined in this policy.