Refund Policy
Introduction
At Ekalavyas, we strive to offer the best possible content to our subscribers. We understand, however, that there may be occasions where you might request a refund. This Refund Policy outlines the circumstances under which we may issue refunds.
Subscription Cancellation
You are free to cancel your subscription to Ekalavyas at any time. However, please note that we typically do not refund payments for subscriptions that you choose to cancel mid-cycle. The remainder of your subscription will continue until the end of your current billing period.
Exceptions
There may be exceptions to our standard refund policy. These exceptions will be considered on a case-by-case basis. Exceptions may be made for the following circumstances:
Technical Issues: If you are unable to access our content due to technical issues that we are unable to resolve.
Billing Errors: If there are discrepancies or errors in the billing process, we will rectify the error and adjust the billing or provide a refund where appropriate.
In such exceptional cases, please contact us with a clear explanation of your situation.
Requesting a Refund
To request a refund, please contact our support team. Please include the following details:
Your full name
Your email address
Your username
The reason for your refund request
Your request will be reviewed and responded to as quickly as possible.
Processing Refunds
If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.
Changes to Our Refund Policy
We may update this Refund Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about our Refund Policy, please contact our customer support team.
Thank you for being a valued part of the Ekalavyas community!
Last Updated: May 24, 2023