Cancellation and Refund

Ekalavyas Consultancy Private Limited is committed to providing exceptional service to our valued clients. We understand that there may be instances where you need to cancel your subscription or request a refund. Please read the following cancellation and refund policy carefully:

1. Subscription Cancellation:

- Clients may cancel their subscription to Ekalavyas Consultancy services at any time.

- To cancel your subscription, please contact our customer service team at info@ekalavyas.com.

- Cancellation requests must be made before the renewal date to avoid automatic renewal charges.

- Upon cancellation, access to our services will be terminated at the end of the current billing cycle.

- No refunds will be issued for partial subscription periods.

2. Refund Policy:

- Refund requests will be considered under the following circumstances:

a. Technical issues preventing access to our services for an extended period.

b. Dissatisfaction with the quality of our services, subject to review by our management team.

- Refund requests must be submitted within [insert number] days of the occurrence of the issue.

- All refund requests will be reviewed on a case-by-case basis, and approval is at the discretion of Ekalavyas Consultancy Private Limited.

- Refunds will be issued using the original payment method within 14 business days of approval.

3. Non-Refundable Items:

- Certain services or products offered by Ekalavyas Consultancy may be non-refundable. These include but are not limited to:

a. Digital content accessed or downloaded from our platform.

b. Customized consultancy services provided as per client specifications.

- Any such non-refundable items will be clearly indicated at the time of purchase.

4. Contact Information:

- For cancellation or refund inquiries, please contact our customer service team at info@ekalavyas.com.

- Our customer service representatives are available 9am to 5pm to assist you with any queries or concerns.

Ekalavyas Consultancy Private Limited reserves the right to modify this cancellation and refund policy at any time without prior notice. Any changes to the policy will be communicated to clients via email or through our website. By using our services, you agree to abide by the terms outlined in this policy.