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We endeavor to respond to all inquiries in a timely manner. Thank you for choosing Ekalavyas Consultancy Private Limited. We look forward to serving you!

Note: Operating hours may vary. Please check our website or contact us for the most up-to-date information.

1. Delivery Methods:

- Our products and services are primarily delivered digitally through our online platform.

- Upon successful subscription or purchase, clients will receive access to our digital content via email or through their account on our website.

2. Delivery Timeframes:

- Digital content access will be provided immediately upon completion of the subscription or purchase process.

- For customized consultancy services, delivery timeframes will be communicated to clients during the consultation process and agreed upon mutually.

3. Shipping Charges:

- Since our services are predominantly digital, we do not charge shipping fees.

- Any additional charges related to delivery (if applicable) will be communicated to clients prior to purchase.

4. Delivery Address:

- Clients are responsible for providing accurate and complete delivery information at the time of purchase.

- Ekalavyas Consultancy Private Limited shall not be liable for any delays or non-delivery due to incorrect or incomplete address details provided by the client.

5. Delivery Confirmation:

- For digital content, clients will receive confirmation of access via email or through their account on our website.

- For customized consultancy services, clients will receive confirmation and relevant delivery details via email or other agreed-upon communication channels.

6. International Deliveries:

- Our digital services are accessible globally, and there are no restrictions on international deliveries.

- However, clients are responsible for any additional taxes or customs duties imposed by their respective countries.

7. Delivery Issues:

- In the rare event of delivery issues or delays beyond our control, we will make every effort to rectify the situation promptly.

- Clients experiencing any delivery-related problems are encouraged to contact our customer service team for assistance.

8. Contact Information:

- For inquiries or assistance regarding shipping and delivery, please contact our customer service team at info@ekalavyas.com.

- Our customer service representatives are available between 9am to 5pm to address any concerns or queries.

Ekalavyas Consultancy Private Limited reserves the right to modify this shipping and delivery policy at any time without prior notice. Any changes to the policy will be communicated to clients via email or through our website. By using our services, you agree to abide by the terms outlined in this policy.

1. Subscription Cancellation:

- Clients may cancel their subscription to Ekalavyas Consultancy services at any time.

- To cancel your subscription, please contact our customer service team at info@ekalavyas.com.

- Cancellation requests must be made before the renewal date to avoid automatic renewal charges.

- Upon cancellation, access to our services will be terminated at the end of the current billing cycle.

- No refunds will be issued for partial subscription periods.

2. Refund Policy:

- Refund requests will be considered under the following circumstances:

a. Technical issues preventing access to our services for an extended period.

b. Dissatisfaction with the quality of our services, subject to review by our management team.

- Refund requests must be submitted within [insert number] days of the occurrence of the issue.

- All refund requests will be reviewed on a case-by-case basis, and approval is at the discretion of Ekalavyas Consultancy Private Limited.

- Refunds will be issued using the original payment method within 14 business days of approval.

3. Non-Refundable Items:

- Certain services or products offered by Ekalavyas Consultancy may be non-refundable. These include but are not limited to:

a. Digital content accessed or downloaded from our platform.

b. Customized consultancy services provided as per client specifications.

- Any such non-refundable items will be clearly indicated at the time of purchase.

4. Contact Information:

- For cancellation or refund inquiries, please contact our customer service team at info@ekalavyas.com.

- Our customer service representatives are available 9am to 5pm to assist you with any queries or concerns.

Ekalavyas Consultancy Private Limited reserves the right to modify this cancellation and refund policy at any time without prior notice. Any changes to the policy will be communicated to clients via email or through our website. By using our services, you agree to abide by the terms outlined in this policy.